MegaPath

  • MegaPath 2017

Upcoming Events

Webinar: Beyond Hosted Voice: Advanced IVR, Complex Call Handling, AI and More

Join us for an overview of MegaPath's new Advanced IVR service that provides a centralized environment for advanced virtual agent and live agent call center functionality with speech-enabled technology including speech recognition.

We'll provide an overview of its many features designed to minimize hold times, reduce customer frustration, increase efficiency and refocus staff on profit-generating activities.

June 21
10:00am PT / 1:00pm ET

Here are just a few of the automated and self-service features we'll cover during this 30-minute webinar:  

  • ETA Callback Requests
  • Geographically-based Routing
  • Survey 
  • Smart Attendant/Complex Routing
  • Appointment Reminders

Register Now